Generally, we are notified around 2 weeks after release and as previously stated, we then invoice for the balance, this can sometimes take longer depending on how many are released each time.

Once you have paid your invoice, the average wait time is approx 2-3 weeks, this can be quicker and sometimes slower. Importing Consignments can take time. Please be rest assured, we do not sit on orders, they are turned around within 24 hours of us receiving them! Please check to see if your item is still listed under "PRE-ORDER", if this is the case, it means we are still waiting on them. Tracking on commercial consignments only state when items have left the country of origin and nothing else until they are at customs, this is usually cleared within 24 hours and then delivered to us. We then turnaround within 24 hours.

All deposits are strictly non returnable nor transferable, and non-returnable deposits also apply to pre-orders paid in full. We require payment for balance invoices within 2 weeks of submission. Failure to pay the balance results in the sale being cancelled and the item returned to stock. Extra time to pay can be requested subject to a storage charge of GBP 10 a week.

Once you have bought an item, you are committed. We do not accept returns unless we are at fault by either supplying you with the wrong goods or supply you with goods significantly different as described. Goods that are damaged in the post will be subject to our investigation and refunds are only given once we receive the compensation. We do not cover postage on returned goods, this is payable by the customer. Refunds for a faulty figure that cannot be replaced will be granted in full, not including the original postage cost.

Both. The products listed can be used products i.e. displayed, so please read descriptions carefully.

Email is the quickest way to reach us: [email protected]. We respond to email quicker than anything else. Please ask any questions you may have, we are here to help.